BD5 Privacy Policy — Our Commitment to Protecting Your Data

This Privacy Policy applies to all services offered by the BD5 online betting and gaming platform. By visiting the BD5 website, creating an account, or using any of our services, you are deemed to have agreed to this Privacy Policy.

We strive to comply with applicable data protection laws in Bangladesh and follow international best practices. The security of your personal information is a responsibility we take seriously.

• This policy applies to all bd5 services — including web, mobile, and support channels.
• Third-party sites and services operate under their own privacy policies.
• This policy may be updated at any time — you will be notified of any changes.

Bd5 collects only the information needed to provide its services. Below is a breakdown by data type:

Bd5 collects your information through several methods — all transparent and lawful.

• Provided directly: Information you provide directly when completing a registration form, KYC verification, or contacting our support team.
• Automatic Collection: Information collected automatically while you use the platform, via cookies, log files, and tracking pixels.
• From third parties: Confirmation details received from payment processors or identity verification services.
• Public Sources: Public records may be checked to verify identity and prevent fraud or fraudulent activity.

We inform you and obtain your consent before collecting any data. Collecting data secretly or without authorization is strictly against bd5's policy.

Bd5 uses your information only for the following purposes — it is never used for anything beyond these:

• To create and manage your account.
• To process deposits, withdrawals, and other financial transactions.
• To complete age and identity verification (KYC).
• To keep your account secure and prevent fraudulent activity.
• To provide customer support.
• To meet legal and regulatory obligations.
• To send you promotional offers and bonus information, subject to your consent.
• To analyze usage and improve our service quality.

Bd5 may share your information on a limited basis with third parties in the following specific circumstances:

• Payment Processors: Approved payment gateways including bKash, Nagad, and Rocket — for transaction processing only.
• Identity Verification Services: Authorized verification agencies to complete the KYC process.
• Law Enforcement Agencies: When required by valid legal directives or court orders.
• Financial Intelligence Unit: To comply with anti-money laundering laws.
• Technology Partners: Server hosting and security service providers — bound by strict confidentiality agreements.

Outside of the cases above, your data is never shared with anyone. All third parties are required to uphold the same standard of privacy as we do.

The bd5 website uses cookies — small text files stored in your browser. Cookies help enhance your browsing experience.

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: Used to collect anonymous site usage statistics — completely anonymized.
• Marketing Cookies: To show relevant offers — you can turn this off.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to stop working properly.

Bd5 applies industry-leading technical measures to protect your data:

• 256-bit SSL/TLS encryption on all data transmissions.
• Rest-to-rest encryption — stored data is encrypted too.
• Two-factor authentication (2FA) available.
• 24/7 cybersecurity monitoring.
• Regular penetration testing and security audits.
• Data access logging — a record of who accessed what information and when.
• Physical security measures at data centers.

As a bd5 user, you have the following rights over your own data:

To exercise any of these rights, email us at support@bd5.io or reach out via support chat. We typically respond within 30 days.

Bd5 does not retain your data longer than necessary. Below are the retention periods for each data type:

Once the retention period expires, data is securely deleted or anonymized.

If a minor is found to have registered by mistake, their account will be immediately deactivated and all associated data will be deleted.

• Parents or guardians may request the deletion of data submitted on behalf of a minor.
• Parents and guardians are encouraged to monitor their children's internet activity.

Bd5 may update this Privacy Policy from time to time. The way we notify you will vary depending on the nature of the changes:

• Minor updates: we will notify you by updating the "Last Updated" date at the top of this page.
• Material changes: notification will be sent to your registered email.
• Major updates: your consent will be requested at the time of login.

Continued use of bd5 after any changes constitutes acceptance of the updated policy. Previous versions are archived and available upon request through support.

Contact us for any privacy-related questions, concerns, or complaints:

Our privacy team will review your request and respond in a timely manner. We believe that transparency and trust are the foundation of a lasting relationship.